Returns & Exchanges Policy
Understanding why this informational platform operates differently from traditional commerce sites
Important Notice
Returns and exchange policies do not apply to this website
CustomFoodTherapy is an informational and educational platform dedicated to providing free nutrition guidance and health-related content. We do not sell products, offer paid services, accept payments, or conduct commercial transactions of any kind.
Because there are no purchases on our platform, there is nothing to return, exchange, or refund. All articles, guides, nutrition tips, and educational materials are made permanently available to our readers at no cost.
This policy clarifies our operational model and ensures transparency about the nature of our relationship with our audience.
Why We Have No Returns Policy
We Are an Information Platform
CustomFoodTherapy publishes free educational content about nutrition, health guidance, meal planning, and wellness information. Our mission is to share knowledge, not to conduct retail sales or offer commercial services.
No Transactions Occur
Standard consumer protection laws regarding returns and exchanges apply exclusively to buyer-seller relationships where payment changes hands. Since we accept no payments and conduct no transactions, these protections are not applicable to our platform.
Permanent Free Access
All content published on CustomFoodTherapy remains permanently free and accessible 24/7. There are no membership fees, subscription charges, paywalls, or hidden costs. You may access, read, and reference our articles without any financial obligation or commitment period.
How We Differ From Online Retail Stores
Traditional Online Store
- 14-day returns: Customers can return items within the statutory period
- Exchanges: Defective or incorrect products are exchanged
- Refunds: Money is returned to buyer accounts after verification
- Shipping: Logistics for returns require coordination and cost
- Buyer protection: Escrow services and payment processors enforce rights
CustomFoodTherapy
- No return periods: No purchases exist, therefore no returns apply
- No exchanges: Content is read-only; we suggest feedback instead
- No refunds: There were no payments to refund in the first place
- No shipping: Digital content requires no delivery or logistics
- No transaction processing: We operate as a free informational service
Key difference: Return and exchange rights exist to protect consumers who have made financial investments in products or services. Since our readers make no financial investment in accessing our content, consumer protection return laws do not apply to our platform.
What If You Have Problems With Our Content?
While return and exchange policies do not apply, we understand that our readers may have questions, find inaccuracies, or wish to provide feedback about our educational content. Here are your options:
Stop Using the Content
If you find our articles unhelpful or prefer other sources, you are free to close the page, visit alternative websites, or seek information elsewhere. There is no commitment or subscription binding you to our platform.
Submit Content Feedback
If you find an inaccuracy, outdated information, or have a suggestion for improvement, please contact our editorial team through the contact form. We review all feedback and make corrections when warranted.
Report Inaccuracies
Our editorial standards require accuracy and factual correctness. If you identify information that contradicts established nutrition science or misleads readers, please report it via email to [email protected]. We will review it promptly.
Review Our Disclaimer
For information about the scope of our content, limitations, and intended use, please review our full disclaimer and terms of service. These documents explain our editorial mission and content disclaimers in detail.
No Refunds Needed
Since CustomFoodTherapy is a free informational platform, there are no charges, no accounts, no payments, and therefore no refunds possible. All our editorial content is provided without financial obligation. If you have concerns about specific content, our editorial team is happy to address them directly.
We are committed to maintaining high editorial standards and transparency. Your feedback helps us improve the quality and accuracy of our health and nutrition guidance.
Need Help or Have Questions?
Our editorial team welcomes questions about our content, feedback on articles, and suggestions for improvement. Reach out at any time.
Email: [email protected]
Address: Calle Real 189, Málaga, Spain
Summary
CustomFoodTherapy is an informational platform, not an online store. We provide free nutrition guidance, health articles, and educational content at no cost to our readers.
Return and exchange policies do not apply here because there are no purchases, no products, no services, and no payments. Standard consumer protection return laws exist to protect buyers in commercial transactions — none of which occur on our platform.
All content remains permanently free and accessible. You are never required to pay, subscribe, or commit to anything to read our articles. You may access or discontinue use at any time without obligation.
If you have feedback or find inaccuracies, please contact us. Our editorial team values accuracy and welcomes corrections, suggestions, and reader input to improve the quality of our content.
Have questions about this policy?
Review our Terms of Service, Privacy Policy, and Editorial Disclaimer for complete information about your use of CustomFoodTherapy. Or contact us directly.